The Importance of Customer Service

What Does Customer Service Mean? –Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during and after the customer’s requirements are met. 10 Customer Service Skills Responsiveness – Morcon will call you back! Respect Relationship driven Patience Responsibility Concern /… Read More

What it Means to Be “Driver-Friendly”

Truck driving can be a thankless job.  Product getting from supplier to vendor is often not a concern of any of us when we are out buying product off the shelves at our local stores.  In times of crisis like the current COVID-19 pandemic, or even winter snowstorms, tornadoes and larger national storms like Hurricane… Read More

Morcon’s Safety Response to the COVID-19 Outbreak

  The safety, health and well-being of our employees is always Morcon’s top priority. That focus is especially emphasized during this extraordinary time. I am extremely proud of how our leadership team has responded quickly and with care in implementing additional measures to protect our employees. Due to the COVID-19 outbreak, Morcon’s obligation to our… Read More

Coronavirus (COVID-19): What You Need to Know

What is the Coronavirus? The CDC is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus that was first detected in China and which has now been detected in almost 70 locations internationally, including in the United States. Coronaviruses are a large family of viruses that are common in people and… Read More

Year in Review: 2019

These past 12 months has been transformative for Morcon and have positioned us to become a National Alternative to the Majors. Morcon Tissue has been in the paper converting industry for close to 35 years and yet each year, we are breaking records. How is that possible? We owe many thanks to our collaborative partners,… Read More

New Product Spotlight

We have taken major steps in 2019 to truly become a national supplier. Our strategic investment in a world class paper converting facility in Tulsa, Oklahoma has dramatically increased our capacity and has allowed us to generate substantial supply chain efficiencies. In NY we expanded our corporate headquarters and consolidated our production facilities. Lastly, in… Read More

When You Choose Valay® Nap You’re Investing in Your Business

Morcon’s Valay® Nap Systems reduce consumption and waste by 25%, cut down on the spread of germs, eliminate unnecessary waste, and offer a sleek appearance on any surface. But did you also know they can provide your business with a built-in marketing tool? With advertising space and marketing inserts readily available on our NT111 napkin… Read More

Happy National Salesperson Day!

  In honor of #NationalSalespersonDay we would like to put the spotlight on our sales team! Day in and day out these individuals work on generating leads, nourishing customer relationships and representing Morcon Tissue to the best of their ability. Our sales team, Laura, Dave and Mark are tremendous resources with a deep understanding of… Read More

Morcon Tissue Makes Strategic Investment in United Converting’s S-70 Industrial Winder

Morcon Tissue has invested in a new S-70 winder from the world-renowned manufacturer, United Converting. This state of the art piece of equipment will allow Morcon to better service its customers, introduce new products and significantly increase their capacity of wound products. Morcon and UC are very excited to build upon their strategic partnership that… Read More

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